Something strange has been going on with my Windows Phone and App store downloads.
Windows Store App Sales
So not a very inspiring story but this graph shows sales revenue (not ad revenue) for Apps between April and June this year. The graph shows a regular income from App sales of between £5 and £10 per day up until around 6th May when suddenly not only are there no sales but there are more refunds than is the norm.
And so I put in a request to Microsoft to investigate this strange phenomena. Some weeks passed and after a series of exchanges I got a message back saying everything is normal (!?)
Windows Phone App Sales
A similar story with my Windows Phone sales (I have an outstanding request to investigate this from that team also).
To my mind the chances of this happening through the normal course of events are so small as to be discountable?
And so the purpose of this post (and I feel a little bad that I have had to resort to this) is to ‘shame’ Microsoft into actually giving me an explanation of what is wrong instead of a series (of which the below is the latest) of emails attempting to persuade me that everything is OK.
NB I have replied to the email above with a link to this blog post.
If anyone else has experienced similar phenomena please let me know.